This website outlines the privacy policy of Quality Unit, accessible via our homepage on the web at https://www.qualityunit.com and Service website at https://www.urlslab.com/. For inquiries regarding this policy, please reach out to us.
Definitions
Quality Unit: refers to Quality Unit, s. r. o., the company providing the Service.
Service: refers to the URLsLab WordPress plugin and chatbot system, along with associated tools, services, and content provided by Quality Unit.
Site: refers to the website operated by Quality Unit, accessible at www.urlslab.com.
Subscriber: refers to the user accessing or using the Service, whether as an individual or on behalf of a legal entity.
You / Your / They / Their: refers to the user accessing or using the Services, whether as an individual or on behalf of a legal entity. It has the same meaning as a Subscriber.
Owner / Account Owner: The owner account holds the highest level of privilege, encompassing comprehensive access to account management functionalities, billing oversight, system settings configuration, and report generation. In addition to these administrative functions, owners also retain the ability to engage with tickets and monitor workflow processes within the system.
Visitor: refers to an individual who accesses or interacts with a Site or Service. Visitors may browse web pages, submit inquiries, make purchases, or engage in other forms of interaction.
Data collection and policy
Adherence: Quality Unit prioritizes the privacy of the Subscriber and adheres to the Platform for Privacy Preferences Project (P3P) practices. P3P aims to grant web users greater control over the release of their information.
Requested technical support and access: Quality Unit reserves the right to access any or all of the Subscriber’s accounts to address requests for technical support. Adequate administrative, physical, and technical measures shall be maintained by Quality Unit to ensure the security, confidentiality, and integrity of the Subscriber’s data. Disclosure of the Subscriber’s data shall only occur if compelled by law or with the Subscriber’s explicit consent.
Data removal policy
Data removal requests: Subscriber can request the deletion of their data at any time via email to support@urlslab.com. The Service facilitates the deletion of sensitive Service data upon request, including all related tickets and contact information. Additionally, the Account owner possesses full control over their accounts and can request deletion via email to Quality Unit’s support team. The Service employs automatic procedures to delete suspended accounts, ensuring the non-permanent storage of data upon cessation of services. For inquiries, contact us at support@urlslab.com. Detailed description of data removal procedures is available on the GDPR compliance website.
Data retention policy
Quality Unit retains Subscriber data for the duration of their Service usage or until a deletion request is submitted. Terminated accounts are automatically deleted from Quality Unit’s cloud within the subsequent 30 days. Following this, only a cold backup of the database is retained for an additional 30 days. Thereafter, no data from the account is stored. Detailed description of data removal procedures is available on the GDPR compliance website.
P3P policy
P3P policy: P3P policies categorize collected data into groups or “statements.” Our policy encompasses four data groups, each outlined separately below.
Access log information: Quality Unit gathers anonymous data on user behavior within its software solutions to enhance product performance and prevent disruptions. It collects click-stream data, account usage data, and HTTP protocol elements for completion and support of current activities, website and system administration, research and development, and product and Service improvement. This data is exclusively utilized by Quality Unit and its agents, with collection facilitated by its web server’s access logs.
Cookies: We collect HTTP cookies for research and development purposes and one-time tailoring. These cookies allow Quality Unit to track visitor behavior on its site and maintain information about shopping cart contents for improved Service delivery.
Transaction information: Quality Unit collects the following information: physical contact information, online contact information, demographic data, purchase information. This data is utilized for the purposes of completion and support of the current activity and research and development. Quality Unit and its agents exclusively use this data. Additionally, the entities contacting visitors for marketing of services or products and delivery services also receive this information. This data collection is essential for processing your purchase.
Cookies
General description: Cookies are utilized to provide tailored information from Quality Unit’s and Service’s website. A cookie is a data element transmitted by a website to a visitor’s browser, which may then store it on their system. Visitors have the option to configure their browser to notify them upon receiving a cookie, enabling them to decide whether to accept it. Quality Unit’s site employs cookies for the purposes of user targeting and research and development.
Compact policy summary
| Field | Meaning |
| CP= | This is the compact policy header; it indicates that what follows is a P3P compact policy. |
| NOI | No identifiable information is collected, so no access is possible. |
| CURa | The data is used for completion of the current activity. |
| ADMa | The data is used for site administration. |
| DEVa | The data is used for research and development. |
| TAIa | The data is used for tailoring the site. |
| CONa | The data is used for contacting the user. |
| OUR | The data is given to ourselves and our agents. |
| DELa | The data is given to delivery services. |
| BUS | Our business practices specify how long the data will be kept. |
| IND | The data will be kept indefinitely. |
| PHY | Physical contact information is collected. |
| ONL | Online contact information is collected. |
| UNI | Unique identifiers are collected. |
| PUR | Purchase information is collected. |
| COM | Computer information is collected. |
| NAV | Navigation and clickstream data is collected. |
| DEM | Demographic and socioeconomic data is collected. |
| STA | State-management data is collected |
Policy evaluation
Evaluation: Web browsers evaluate this policy’s compact policy when used with a cookie. Browser actions depend on the user’s selected privacy level (Low, Medium, Medium High, or High; default is Medium). Additionally, the browser examines whether the cookie’s policy is considered satisfactory or unsatisfactory, if it’s a session or persistent cookie, and if it’s used in a first-party or third-party context.
Note: This evaluation is experimental and should not replace real web browser testing.
Unsatisfactory policy: This compact policy is deemed unsatisfactory according to browser-defined rules. Browser behavior concerning cookies set under this compact policy is as follows.
| First-party usage | Third-party usage | |
| Persistent Cookies | Low: Policy satisfactory at this level; cookies will be accepted. Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be downgraded to a session cookie. Medium High: No opt-out is provided, so the cookie will be blocked. High: Since opt-in is not required, the cookie will be blocked. | Low: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be downgraded to a session cookie. Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be blocked. Medium High: Since opt-in is not required, the cookie will be blocked. High: Since opt-in is not required, the cookie will be blocked. |
| Session Cookies | Low: Policy satisfactory at this level; cookies will be accepted. Medium: Policy satisfactory at this level; cookies will be accepted. Medium High: Policy satisfactory at this level; cookies will be accepted. High: Since opt-in is not required, the cookie will be blocked. | Low: Policy satisfactory at this level; cookies will be accepted. Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be blocked. Medium High: Since opt-in is not required, the cookie will be blocked. High: Since opt-in is not required, the cookie will be blocked. |